Tunabear BulkDataMover — Privacy Policy

1. Summary

BulkDataMover helps Shopify merchants bulk-edit product data (titles, SEO fields, tags, type, vendor, status, prices). To do this it needs access to your store’s products only. BulkDataMover does not access, store, or process your customers’ personal data — it requests no customer, order, or checkout permissions.

2. Data we collect

a) Data collected through the Shopify API

• Product/catalog data — product titles, descriptions metadata (SEO title and meta description), tags, product type, vendor, status, and variant prices / compare-at prices. This is read to display the editable table and written back when you save a change.
• Shop information — your store’s myshopify.com domain and shop currency, used to scope your data and format prices.

b) Data collected from merchants (you and your staff)

• Authentication/session data provided by Shopify when you install and use the app: an OAuth access token, and the identifying fields Shopify returns for the logged-in staff user (name, email address, locale, user ID, and account-owner/collaborator flags). This is stored to keep you authenticated and is staff/merchant data — not shopper data.
• App-generated records you create — your change history (per-field before/after values of the products you edited, with timestamps), monthly usage counts, saved edit templates, and scheduled edits.
• Preferences — column visibility and similar UI settings (stored in your browser’s local storage, on your device).

c) Data collected from merchants’ customers

• None. BulkDataMover has no access to customers, orders, checkouts, or any shopper personal data, and stores none.

3. How we use data

• To provide the app’s functionality: display your products, preview and apply the edits you make, stream save progress, and let you undo/revert changes.
• To authenticate your session and scope all data to your store.
• To enforce plan limits (the Free monthly edit count) and billing tier.
• For the AI SEO feature only (AI plan): see §4.
• To understand how the app is used and improve it: see Usage analytics in §4.

We do not sell your data, use it for advertising, or use it to train AI models.

4. AI SEO feature and sub-processors

When you use the optional AI SEO suggestion feature, BulkDataMover sends the relevant product fields — product title, vendor, product type, tags, and any existing SEO title/meta description — to a third-party AI provider to generate suggested SEO text. No customer, order, or personal data is sent (BulkDataMover holds none).

• AI sub-processor: Anthropic, PBC and/or DeepSeek, depending on the configured provider. The provider returns suggested SEO text, which you review before applying.
• The AI feature is off unless you are on the AI plan and use it. If you never use it, no product data is sent to any AI provider.
• Infrastructure: the app runs in the United States; session and app records are stored in the app’s database on that host.

Usage analytics

To understand how BulkDataMover is used and to improve it, the app sends usage events to Google Analytics 4, a service operated by Google LLC in the United States, into an analytics property owned by Tunabear Inc.

An event records that a feature was used (for example: the app was opened, a bulk edit was saved, a CSV import completed, or the plan changed) together with coarse details such as the number of products edited (in ranges), the names of the fields edited, and your plan. Events are linked to a pseudonymous identifier derived from your store, not to your store’s name or domain.

Events never include your product content (titles, descriptions, prices, tags or images), staff names or email addresses, or any data about your customers. Analytics data is not used for advertising, and Google’s advertising features are not enabled for this property.

Shopify App Store listing: when you view or install BulkDataMover from the Shopify App Store, Shopify sends listing and install events to the same analytics property. These include the App Store page you arrived from and the search term you used and, when you install the app, your store’s Shopify ID, name and URL.

Analytics data is kept for 14 months and then deleted automatically by Google Analytics.

5. Data retention and deletion

• We retain your data for the life of the installation.
• When you uninstall BulkDataMover, Shopify sends a shop/redact request 48 hours later; on receipt BulkDataMover erases all data for your store — change history, usage counts, edit templates, scheduled edits, and your session — from its database.
• Usage analytics (see §4) is held by Google Analytics rather than in BulkDataMover’s database, so it is not erased on uninstall; it is pseudonymous and is deleted automatically after 14 months.
• We respond to Shopify’s mandatory compliance webhooks (customers/data_request, customers/redact, shop/redact) and complete any required action within 30 days. Because BulkDataMover stores no customer data, the customer-data requests have nothing to return or erase.
• You may also request deletion at any time via the privacy contact above.

6. Data storage location / European users

• App data is stored and processed in the United States.
• The AI sub-processor (§4) may process the submitted product fields in its own regions. Only product fields are sent — no customer, order, or personal data is included.

7. Security

All data is transmitted over TLS/HTTPS. Access to your store data is scoped to your store and gated by Shopify OAuth. BulkDataMover requests product, publishing, inventory and online-store permissions only — the ones its catalog features write to — and no customer, order or checkout scopes.

8. Your rights

Depending on your jurisdiction you may have rights to access, correct, export, or delete your data, and to object to or restrict processing. To exercise these, contact us at support@bulkdatamover.com. We will respond within the timeframe required by applicable law.

9. Changes to this policy

We may update this policy; the “Effective date” above reflects the latest version. Material changes will be communicated through the app or by updating this page.

10. Contact

Tunabear Inc
11711 Hillcrest Rd. Dallas, TX 75230-3109
support@bulkdatamover.com

Support